Accounting/Add-On

Why can’t I transfer using the new division that I just set up?
Each new division needs to be configured by Trans Plus Support before it can transfer to your accounting package. Our Professional Services fee to preform ...
Thu, 19 Sep, 2019 at 6:27 PM
QuickBooks found an error when parsing the xml text stream?
This occurs when a French/Foreign character was used in the invoice or any record related to the invoice. (i.e. Customer, Shipper/Consignee, Order, Trip/Co...
Thu, 19 Sep, 2019 at 6:28 PM
I just updated my accounting software, why did my exports stop working?
It could be because the location of your accounting file changed or because of the change in version/year. Please contact Trans Plus Support at support@tra...
Thu, 19 Sep, 2019 at 6:29 PM
Our accounts have been changed in our accounting software and now my imports wont transfer?
If the accounts that were changed in the account software are ones that are mapped by Trans Plus then your transfers could be affected. Its best to contact ...
Thu, 19 Sep, 2019 at 6:29 PM
Why aren't my updated terms transferring with the new changes to Quickbooks?
If you have modified a payment term in Fleet Manager, it will only take effect on a new batch of invoices.  Terms on older invoices will not be updated if t...
Fri, 3 Jul, 2020 at 4:13 PM
In the addon when printing the payroll summary report only Company drivers print on the report. Why do Owner Operators not print?
The Add-on report was designed for Company Driver payroll only, because typically payroll for Company Drivers can't be exported to accounting, so the re...
Fri, 7 Aug, 2020 at 10:22 AM
Quickbooks error - The specified name is either invalid or of the wrong type
If you receive the error similar to the one below: Invoice : I010921 ERROR - There is an invalid reference to QuickBooks Customer "APPLE LOGISTI...
Tue, 8 Sep, 2020 at 2:33 PM