Email : Trans Plus Support

Email

Our new user can access everything in Fleet\Logistics but the E-mail option is greyed out?

Please check with your System Administrator to ensure that the user has an email address populated in User Manager.

Fri, 20 Sep, 2019 at 5:32 PM

Is there some way we can confirm that e-mails were successfully sent?

If you are sending emails using the automated Fleet/Logistics Manager email system, then the only way to ensure an email send is to blind copy yourself on ...

Fri, 20 Sep, 2019 at 5:32 PM

We had to update our e-mail provider password or changed our login name and now customers aren’t getting e-mails, how does that get fixed?

Either contact your IT or contact Trans Plus Support to update the password in the Trans Plus Communication plug in

Fri, 20 Sep, 2019 at 5:33 PM

Is there some way the E-mail button can send an e-mail through my Outlook (or other e-mail client) rather than Fleet\Logistics sending it itself?

Please check with your system administrator because this setting is company-wide Under Options > Company Setup > Fax/Email/SMS, check the option to ‘...

Fri, 20 Sep, 2019 at 5:33 PM

We have a new user and only their email isn’t working out of Fleet\Logistics Manager?

If your email is Office365 the user likely needs send as and send on behalf permissions to email out of Fleet/Logistics Manager. Please work with your IT to...

Fri, 20 Sep, 2019 at 5:35 PM