General : Trans Plus Support

General

General Frequently Asked Questions

Do you have any online resources that I can use for my new employees?

You can always reach out to Support@TransPlusCorp.com and request documentation or you can go here: https://transpluscorp.freshdesk.com/support/home Addit...

Thu, 19 Sep, 2019 at 6:21 PM

Where can I find documentation?

You can always reach out to Support@TransPlusCorp.com and request documentation or you can go here: https://transpluscorp.freshdesk.com/support/home

Thu, 19 Sep, 2019 at 6:22 PM

How do I request support?

-You can submit a support request here: https://transpluscorp.freshdesk.com/support/home -You can email Support@TransPlusCorp.com directly -You can call 5...

Thu, 19 Sep, 2019 at 6:23 PM

We need additional user or truck licenses; how do we make that happen?

Please reach out to Trans Plus Support and request an Application for Additional Licenses. Once this application has been returned to Trans Plus Support th...

Thu, 19 Sep, 2019 at 6:24 PM

We are getting a pop up that we are out of user licenses but we should have enough.. what’s going on?

This often occurs when users are logged in to Fleet/Logistics manager more than one time or on more than one device. You can contact Trans Plus Support to r...

Thu, 19 Sep, 2019 at 6:25 PM

My Trip/Contract board is really spaced out?

This is likely due to a scaling issue on your workstation. Please work with your IT to ensure that the scaling on your computer is set to the recommended se...

Thu, 19 Sep, 2019 at 6:27 PM